• Download ShareBikeSG mobile app and register. Start reserve a bike and unlock it by scanning the QR code on the bike.
  • At the end of ride, park the bike diligently in a designated public bike-parking area and lock it using the app.
  • Our bikes are GPS-enabled and can be easily located in the map shown in our mobile app.

    We encourage users to look after their own safety by wearing helmets and safety gears while riding ShareBikeSG bikes.

    Our bicycles weigh approximately 13kg, making it easier to carry and ride around.

  • When sign up with your mobile number, you will receive a verification code through SMS.
  • Please key in your verification code before timed out

  • Each user has an individual invitation code which can be used to invite others.
  • When an invitation code is keyed in by new user, both users can enjoy benefits such as riding coupon.
  • Start sharing and invite your friends to enjoy riding benefits and experience.

  • Go to your profile in ShareBikeSG app and press phone icon.
  • You can change your mobile number and will not influence your account.
  • Login with new mobile number to start use.
  • Unlock & Lock

  • You can reserve a bicycle by tapping Reserve icon. The bicycle will be reserved for you for 10 minutes.
  • You can go to your reserved bicycle and unlock it.
  • You can also unlock another bike while looking for the reserved bike. Your existing reservation will then be cancelled.
  • Your reservation will expire after 10 minutes.
  • Deposit & refund

    A fixed deposit is required to start riding ShareBikeSG bike to ensure user’s responsibility while using our service. This deposit is refundable and you can put deposit back when you wish to use our service again.

    Go to My wallet icon and tap Deposit.

  • Go to My wallet icon, tap Deposit and tap Refund. You will receive your deposit within 1 to 30 working days.
  • If you did not receive your refund after 30 working days, please inform us and we will look into it immediately.
  • You can request for refund of deposit once at no cost. For request of refund more than once, a transaction fee will be imposed and deducted from the deposit.
  • The balance can only be used to pay for your ride cost.
  • The balance has no expiration date, is non-refundable and non-transferable.
  • The pricing to ride may vary according to your credit points. Users who exhibit poor riding habits may be subjected to higher rental rates.
  • Users with higher credit points may enjoy discounted rates on their rides.
  • ShareBikeSG charges a standard service fee of 1 SGD for every up to 30 minutes of riding. For a trip lasting less than 30 minutes, it shall deem as 30 minutes and trip start from the moment that the bike has been unlocked and it has been successfully locked.
  • If you ride for up to 60 minutes of riding, you will be charged 2 SGD for the trip.
  • You should top up your wallet first.
  • If you are still in the mid of riding, it will not prevent you from completing your trip.
  • To top-up your wallet, go to My wallet icon and top up your preferred amount.
  • Return the bike

  • ShareBikeSG bikes should be parked in designated public bike parking area with the P bicycle sign or bike parking coil.
  • The bike should be parked at any designated parking areas that are indicated by the painted yellow boxes.
  • Please do not park anywhere that causes obstruction, or at a private place which will prevent other users from finding it.